Elements and Performance Criteria
- Create a despatch job for automatic despatch
- Identify the need to create a job despatch order
- Determine impact of this on resources, and its urgency, in consultation with appropriate areas, business protocols, regulatory and legislative requirements
- Enter necessary details into appropriate work management system to create and automatically despatch job
- Confirm automatic despatch, where necessary
- Manually despatch and clear jobs
- Redeploy field staff
- Create and send communication to field staff